FAQ
1). How do I create my account?
You have to create your account to purchase SISCOCath foley catheters. This is a one time process and you can use your login details next time to purchase products immediately. You can also review your order and add quantities if required.

2). What is the minimum order quantity?
The minimum order quantity is one carton.

3). How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, SISCOCath confirms receipt of the order and begins processing it.

You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID, a listing of the item(s) you have ordered and the expected dispatch or delivery time.

You will also be notified when the item(s) are shipped to you. Shipping details will be provided with the respective tracking number(s).

4). How do I check the current status of my orders?
You can review the status of your orders and other related information in the 'My Account' section In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

5). How do I pay for my order?
You can pay for your order by any major credit card, bank transfer. Alternatively you may call us and wire your transfer for us to process your order.

6). How long is the shelf life of the catheters?
SISCOCath offers a shelf life of five years on all its catheters.

7). How do I ask a representative to meet me regarding other products?
You may call our helpline anytime and ask for a representative to meet you regarding Surgical instruments, Endoscopes, Disposables among many others. Alternatively you may visit our sister website
www.siscogroupofcompanies.com

8). What is the delivery time of the catheter?
When we send you an order we will inform you of the delivery time. SISCOCath will do its best to make sure a prompt delivery for ready stock. For some additional items we request you to bear with us till the said items are produced